Grievance Redressal
Last updated: August 2026GRIEVANCE REDRESSAL — FORTUNA CROWNS In compliance with the Information Technology Act 2000 and Consumer Protection (E-Commerce) Rules 2020: NODAL GRIEVANCE OFFICER Name: Sandeep K Singh Designation: Founder & Nodal Grievance Officer, Fortuna Crowns Email: fortunacrowns@gmail.com Phone: +91 99119 82255 Address: New Delhi, India SCOPE OF GRIEVANCES WE HANDLE — Issues with this website's content, links, or user experience — Concerns about privacy or data handling — Questions about our affiliate disclosure OUT OF SCOPE (handled by the respective retailer) — Product quality, delivery delays, refunds, returns — please contact Amazon, Flipkart, or Meesho directly through their respective customer support channels RESPONSE TIMELINE — Acknowledgement: within 48 hours of receipt — Resolution: within 30 calendar days NOTE: Fortuna Crowns is a referral/discovery platform, not a seller. For any purchase-related issue, please contact the retailer where you completed your purchase.